As soon as you place your order you will receive an order confirmation email. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days) we will process the charges and submit the order for shipment.
If your order is received, the inventory is in stock and your credit card information matches the information, In most cases, we can ship within 5 business days. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address your provide when checking out. If you do not receive tracking information from us within 5 business days of your order please email us at email@example.com.
Miscellaneous Shipping Information
We cannot ship to PO boxes.
Non-standard shipping surcharges will apply to isolated service areas, such as remote areas, areas not readily accessible by a delivery vehicle, islands, etc., as defined by the shipper. These circumstances occur less than 1% of the time.
You can estimate the deliver time to your home or business by viewing the tracking number in the email we send to you. This refers to the time from when your order leaves the warehouse. The total delivery time for your order varies from manufacture and how quick they can process orders. The diagram below shows how the delivery process is broken down into pre-ship processing time and shipping time.
Processing time is the time it takes from when you submit your order to when the product leaves the warehouse. The "Ships Within" time frame listed with products on the website applies to this time frame. For example, if you order a product that reads "Ships Within: 5 business days", this means that the product typically leaves the factory within 5 business days. If there will be any additional time required to process your order, we will notify you immediately to confirm the delivery period.
This time is needed for products that are shipped to you directly from our manufacturers. The manufacturers need this time to fulfill your order. Shipping time is measured when your order leaves the warehouse to when it arrives at your address. Actual shipping time can vary between 5-10 business days. Contact our helpful customer service experts at ( 866) 400-0424 for more information.
Did your shipment arrive damaged or defective?
Please report damaged or defective merchandise to us immediately by email phone. Photos of the items and the packaging would be greatly appreciated. This will speed up our resolution process. We strongly recommend at the time of delivery, if your notice any packages that look dented, crushed or just not right, open them immediately and inspect the contents. If the contents appear to be damaged, please notate it on the delivery ticket, refuse that item only and contact us as soon as possible for instructions.
The moment I told my coaches that the sled arrived, they were elated. The players use this sled at every practice. Thank you!
I ordered the Bata 2 pitching machine from Pro Sports Equip, Mario kept me informed during entire process. He answers emails and phone calls immediately. Thanks Mario
I ordered three of these cages and they are exactly what I was hoping for. Very sturdy and easy to move. Perfect for all of our PE balls.
This was fast and easy thank you for an awesome product. Assembly with 2 people took about 40 minutes.
Works well with pitching machine! Highly recommend!
Great product! You won’t be disappointed!
So glad we decided to pick this up for our gym. It saves so much space and really fit well into our facility. It was easy to assemble and will serve us well.
Tandem White Volleyball Elbow Pads TSWHTELBOWPAD
This item was as advertised. Great communication from the time I ordered til it was delivered. Will do business again.
Best price and amazing, personal customer service. Highly Recommend.
Good Job Guys. Extremely helpful
I coach a senior softball team and recently purchased a Jugs Combo Machine and three dozen of these 12" sting free Dimpled Softballs. My team loves the machine and the balls. So much better than a pitcher. This combo of machine throws a strike every time. Mario and the office are as honest as the day is long.
Will do business with again! Thank you!
The 3-person youth MOD sled is exactly what our Pee-wee organization needed. It is very well made and simple to assemble. Communication and updates from Pro Sports Equipment was very good as well. Order with confidence.
Mario was very responsive and truly cares about his business and his customers. Will definitely come back when I need more equipment!