Shipping Policy
Order Confirmation
As soon as you place your order you will receive an order confirmation email. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days) we will process the charges and submit the order for shipment.
Order Shipment
If your order is received, the inventory is in stock and your credit card information matches the information, In most cases, we can ship within 5 business days. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address your provide when checking out. If you do not receive tracking information from us within 5 business days of your order please email us at info@prosportsequip.com.
Miscellaneous Shipping Information
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We cannot ship to PO boxes.
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Non-standard shipping surcharges will apply to isolated service areas, such as remote areas, areas not readily accessible by a delivery vehicle, islands, etc., as defined by the shipper. These circumstances occur less than 1% of the time.
Delivery Times
You can estimate the deliver time to your home or business by viewing the tracking number in the email we send to you. This refers to the time from when your order leaves the warehouse. The total delivery time for your order varies from manufacture and how quick they can process orders. The diagram below shows how the delivery process is broken down into pre-ship processing time and shipping time.
Processing time is the time it takes from when you submit your order to when the product leaves the warehouse. The "Ships Within" time frame listed with products on the website applies to this time frame. For example, if you order a product that reads "Ships Within: 5 business days", this means that the product typically leaves the factory within 5 business days. If there will be any additional time required to process your order, we will notify you immediately to confirm the delivery period.
This time is needed for products that are shipped to you directly from our manufacturers. The manufacturers need this time to fulfill your order. Shipping time is measured when your order leaves the warehouse to when it arrives at your address. Actual shipping time can vary between 5-10 business days. Contact our helpful customer service experts at ( 866) 400-0424 for more information.
Did your shipment arrive damaged or defective?
Please report damaged or defective merchandise to us immediately by email phone. Photos of the items and the packaging would be greatly appreciated. This will speed up our resolution process. We strongly recommend at the time of delivery, if your notice any packages that look dented, crushed or just not right, open them immediately and inspect the contents. If the contents appear to be damaged, please notate it on the delivery ticket, refuse that item only and contact us as soon as possible for instructions.
We Let Our Customers Speak For Us!
It’s a great net to use and Pro Sport Equip is a great place to do business at a fair and reasonable price with speedy shipping. Don’t go with any lower price but drop ship place and then get a notification of delay in shipment without any accurate delay time.
Please the few dollars more and know you will receive the product quickly. I bought 2 of them !
We've tried the Tandem Sport Target Challenger (https://www.amazon.com/dp/B001O5EKVK?psc=1&ref=ppx_yo2ov_dt_b_product_details) and Spectrum Precision Volleyball Trainer (https://www.amazon.com/gp/product/B0036EZZZW/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1) but this is the best and most portable one. Also very easy to setup, adjust, and take down. Very sturdy so far.
Sports Attack Hack Attack Baseball Pitching Machine 100-1100
Great machine for the money!
Works as advertised. Saves time!
Product was delivered on time. As advertised, it converts to throwing baseballs from softballs. Would definitely do business again.
I was very happy with this purchase. Pro Sports had the best price and the equipment arrived in timely manner and in good condition. Thanks Mario!
It’s a good gadget that allows your player to practice serving hitting on their own.
Top quality product and best gift ever per my son! Thank you Mario and Pro Sports Equip!
The frame was easy to assemble. The net installation took a little longer Instructions should include a detail picture. He net stops the balls and they roll back to the hitting pad. Automated ball return
Very good service, completely satisfied.
Mario was real helpful getting my Bownet Commander Catcher Bag to us for Christmas. My granddaughter loves it. Thank you so much Mario. Hope you had a great Christmas also.
I'm able to practice a lot more using the dummy claw arm. It makes the drills as close to in-game situations as possible, with the fisher pop-up dummy claw arms. these detachable foam and vinyl arms attach to any football dummy, it help to block, hold the football, and make for more life-like drills than ever before. This dummy claw arm is also made to last. The quality is excellent. I would definitely recommend this product.
This net takes all of 10 minutes to set up and can be done by one person. It’s extremely light weight, which means when it’s set up and you decide you want to play a different outdoor game, even children can move it around the yard, or you can disassemble it pretty darn quickly. It comes with its own carrying case and is fairly sturdy considering how light and easy it is. It’s basically a half court net at full women's or men’s height. If you can put together a pop up tent, you won’t need instructions to put this together. Our friends have one in their living room (cathedral ceilings). They leave it up year round to play anytime. We keep ours in the front or back yard depending on what we want to use it for. It’s great- we highly recommend this net for all players wanting to practice outside of their home gym.
Mario is very helpful. I purchased the legs for Monroe H.S. (Hornets) Varsity baseball program. Perfect height to use with their new Hack Attack Jr., the coaching staff loves them, go Hornets. Pro Sports Equip. really helped. Thank you Mario. Happy customer T.H.
