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F.A.Qs

Pro Sports Equip strives to provide the absolute best service in the sporting goods industry. We offer MORE than just the best products at the best prices. We want to be your #1 choice because we go above and beyond to make sure you are completely satisfied with your purchase. Here are just a few reasons why we have 5 Star Service:

* WE PUT OUR CUSTOMERS FIRST
We're a small team and truly care about your experience with us. Unlike the other "internet" companies out there that want just a simple transaction, we are here to help you every step of the way.

* WE ARE AN AUTHORIZED DEALER
Pro Sports Equip is an authorized dealer for all of the brands on our website. This means we are able to offer full manufacturer warranties on every order. We want to bring the very best products to the market that will last for many years to come. 

* 100% SAFE & SECURE ORDERING
Our website uses SSL Encryption technology ensuring all sensitive payment or personal information submitted through the website is completely secure and protected.

* WE OFFER FINANCING
We offer the flexibility to pay for orders over time. Simply choose "Pay over time with Klarna." at checkout.


Which payment methods do you accept?

  • Credit/Debit Cards (American Express, MasterCard, Visa, and Discover)

  • PayPal

  • Google Pay

  • Apple Pay

  • Amazon Payments

What is your return policy?

Please see our "We Accept Returns" page for more information.

What is your cancellation policy?

If you would like to cancel an order, please email or call our customer service team immediately to avoid return shipping fees. Cancellations received before shipment will receive a full refund. Orders canceled after items have shipped will follow our 30 Day Return policy and will be subject to return shipping costs.

What if my product is damaged?

If the product is damaged, you must make note of it immediately when signing for delivery and send photos to info@ProSportsEquip.com the day of delivery. Pro Sports Equip will pay for shipping defective, damaged, or incorrect merchandise at our cost. We will ensure you get the product you ordered, undamaged, as soon as possible. Items that become damaged after use are non-refundable unless specified under warranty.

How do I place an order?

First, locate the product you would like to purchase and choose the quantity in the selection box. Next, click on the “Add to Cart” button. All of your products will be added to your cart.

You will find a Cart button located at the upper right-hand side of the website. When you are prepared to complete your purchase, ensure your cart is correct and press "Checkout Now".

Enter your shipping/billing and credit card information and follow the instructions on the checkout page. Once your order has been placed, you will receive a confirmation email from us with the details of your order.

If you would like to place an order by phone, give us a call at 1-866-400-0424

How will my order be fulfilled?

As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  

If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail or by phone.  If your item(s) are available for shipment, we will process the charges and submit the order for shipment.

Will you send an order confirmation via e-mail?

An order confirmation message will be sent to the e-mail address you provide us for each order you submit. We recommend that you print and save the e-mail confirmation for your records. Please be sure to enter your e-mail address correctly to ensure that you receive your order confirmation.

How can I make a change or cancel my order?

Once an order has been placed, you cannot change or cancel your order online. To request a change or cancellation of an order, please contact info@ProSportsEquip.com.

How long will it take for my order to ship?

This will vary by product and vendor so check the product pages for accurate estimates. You can be safe to assume that if your order is stock and we process the charges to your credit card it will ship within 5 business days from the date of your order. 

If you have not received your shipment within this time or would like any information on the status of your shipment, contact us at info@ProSportsEquip.com.

Can you ship to a P.O. Box or an APO Address?

At this time, we are unable to ship to P.O. Boxes, due to the size of our products, as well as APO addresses.  We apologize for the inconvenience.

Didn't find what you were looking for?

We would be glad to assist you. Visit us at our Contact Us page or fill in the form below.

Pro Sports Equip is a Mario Raymond & Co. LLC Company.

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★ Our Reviews

We Let Our Customers Speak For Us!

221 reviews
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J
Bownet 6' x 12' Soccer Goal Bow6x12
J Kruse (Philadelphia, US)
Great Product

This goal works great and went up easy. Rugged design for serious competitive play. Highly recommend.

Perfect

Exactly what we were looking for! Great Price and very happy with this pitching machine! Would recommend Pro Sports Equipment and First Pitch to anyone looking for quality equipment.

Ethan Carter review

I have put a lot of time and hours onto this dummy and it is still looks like it’s brand new! I am so impressed with the product and look forward to using more and advertising more for you!
Thank you

Pitchers best friend

This is awesome. My son is a pitcher and this helps him work on his accuracy. Very rugged and strongly made to hold up to those fast pitches. Highly recommended.

Excellent practice machine

I actually have two of them. They are perfect for my practice. I can set it up quickly and the remote is so handy to have.